Privacy Policy

Your privacy and data protection are our highest priorities

Last updated: January 15, 2025

Introduction

FindMeBack.com ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform designed to reunite biological mothers and adopted children.

We understand the sensitive nature of family reunification and have implemented comprehensive security measures to protect your personal data in compliance with GDPR, CCPA, and other applicable privacy laws.

Information We Collect

Personal Information You Provide

  • Registration details (name, email, password, date of birth)
  • Profile information (birth place, current location, phone number)
  • Family history and separation details
  • Physical features and personal characteristics
  • Documents and photographs you upload
  • Communication preferences and contact information

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies
  • Location data (if you enable location services)

How We Use Your Information

  • To facilitate family reunification and matching services
  • To verify identity and prevent fraudulent activity
  • To communicate with you about matches and platform updates
  • To improve our AI matching algorithms and services
  • To provide customer support and respond to inquiries
  • To comply with legal obligations and protect user safety
  • To analyze platform usage for service improvements

Information Sharing and Disclosure

Important: We never sell your personal information to third parties.

We may share your information only in the following circumstances:

  • With Potential Matches: Limited profile information when a potential family connection is identified
  • Service Providers: Trusted partners who help us operate our platform (hosting, analytics, customer support)
  • Legal Requirements: When required by law, court order, or to protect rights and safety
  • Partner Organizations: Verified adoption agencies and family tracing services (with your consent)
  • Emergency Situations: To prevent harm or protect the safety of our users

Data Security

We implement industry-standard security measures to protect your personal information:

  • End-to-end encryption for sensitive communications
  • Secure data storage with regular backups
  • Multi-factor authentication options
  • Regular security audits and vulnerability testing
  • Staff training on data protection best practices
  • Limited access to personal data on a need-to-know basis

Your Privacy Rights

Under GDPR and other privacy laws, you have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of data processing
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at privacy@findmeback.com

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze platform usage. You can control cookie settings through your browser preferences.

For detailed information about our cookie usage, please see our Cookie Policy.

International Data Transfers

As a global platform, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including standard contractual clauses and adequacy decisions.

Children's Privacy

Our platform is designed for individuals 18 years and older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notification. The "Last updated" date at the top indicates when the policy was last revised.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

FindMeBack.com Privacy Team

Email: privacy@findmeback.com

Address: Avenue Louise 149, 1050 Brussels, Belgium

Phone: +32 475 432 576

Data Protection Officer

For GDPR-related inquiries and complaints, you may contact our Data Protection Officer directly:

Email: dpo@findmeback.com